Are you ready to propel your career forward? Do you have a passion for technical precision? Can you thrive in a fast-paced environment?
We are excited to announce an opportunity for a dynamic Calibration and Repairs Assistant to join our award-winning team at RS Hydro near Bromsgrove.
As a Calibration and Repairs Assistant, your day will be diverse and demanding. You will be immersed in tasks ranging from administrative support such as composing emails, handling phone calls, and creating meticulous reports, to maintaining product data with precision.
Your role extends to technical support: setting up and cleaning equipment, adjusting parameters, preparing items, and performing basic calibrations. You will ensure seamless operations by maintaining systems related to job workflows and promptly addressing client queries.
Tasks Required:
- Work in and maintain systems regarding job workflow, ensuring key data is added to the system.
- Monitor emails and ensure client queries are handled or delegated in a timely manner.
- Answer calls for technical support and provide assistance with equipment operation.
- Clean, fault-find, repair, and calibrate technical equipment.
- Set equipment parameters and calibrations.
- Prepare equipment for new or repaired goods.
- Maintain a clean and tidy workspace.
- Handle various types of fluids and calibration materials using our COSHH control system.
- Occasional site visits to assist with calibration may be required.
Hours of Work: Full-time, with flexibility depending on project requirements and workloads.
Technical Assistant Requirements:
- Proficiency with basic computer programs including MS Office and database systems.
- Good data processing skills.
- Working knowledge of using computer hardware and peripherals.
- Ability to read, analyse, and interpret technical data.
- Driving licence not mandatory but beneficial.
- Experience working in a technical environment and using hand tools such as screwdrivers is ideal.
- Attention to detail and comfort working with goods that may have been installed in messy environments.
- Comfortable working in and maintaining computer systems and an office environment.
Technical Assistant Benefits:
- Competitive salary
- Full, on-the-job training provided
- 20 days holiday plus bank holidays
- Flexible working
- Home/Office working flexibility (depending on workload and task requirements)
- All equipment, PPE, and tools provided
Meet the Organisation: Who We Are and What We Do
At RS Hydro, we are pioneers in instrumentation, having set global benchmarks since 1997. Our expertise spans the water, environmental, and industrial sectors. Our dedication to innovation was recognised with the prestigious Queen's Award.
Join us, and be part of a culture that celebrates growth and unity.
Employee Benefits
*Non-contractual, may change
Annual Leave Purchase Scheme
Ability to purchase up to one week's annual leave (maximum 5 days) each holiday year.
Flexible Working Hours
- Standard Full-Time Hours: 37.5 hours per week, Monday to Friday, within core hours (08:00-18:00), with a 30-minute lunch break.
- Part-Time Hours: As per contract but within core working hours (08:00-18:00).
Hybrid Working
Head Office / Field / Home (some roles may be office-based only).
Pension Scheme
The company offers an Aviva Pension Scheme (auto enrolment).
- Employer Contributions: 3%
- Employee Contributions: 5% (minimum)
Employee Assistance Programme (EAP)
Our EAP service, provided by Health Assured, is available to all employees from the start of employment.
Annual Leave Entitlement
- 25 days per annum pro rata (April-March)
- Christmas Office Closure - employees to reserve 3 days from entitlement*
Refreshments
Refreshments are included and available for all employees.
Birthday Holiday Gift
Employees are given their birthday off as an additional day's leave.
Car Parking
Free car parking is available at Head Office.
Training & Development
Role-related training will always be considered and supported.
Apply Now
Email your C.V to careers@rshydro.co.uk