Technical Sales Engineer

Are You Ready to Propel Your Career Forward? Do You Have a Passion for Technical Precision? Can You Thrive in a Fast-Paced Environment? We are excited to announce an opportunity for a dynamic Technical Assistant to join our award-winning team at RS Hydro in Bromsgrove! As a Technical Assistant, your day will be diverse and demanding. You will be immersed in tasks ranging from administrative support, such as composing emails, handling phone calls, and creating meticulous reports, to maintaining product data with precision. Your role extends to technical support; setting up and cleaning equipment, adjusting parameters, preparing items, and performing basic calibrations. You will ensure a seamless operation by maintaining systems related to job workflows and promptly addressing client queries.

Tasks required:

• Work in and maintain systems regarding job workflow, ensuring key data is added to the system.
• Monitoring emails and ensuring clients queries are handled or delegated accordingly in a timely manner.
• Answering calls for technical support, providing technical assistance with equipment operation.
• Maintain spare parts lists.
• Providing technical assistance with equipment operation.
• Cleaning of technical equipment.
• Setting equipment parameters and calibrations.
• Preparation of equipment for new or repaired goods.
• Maintaining a clean and tidy workspace.
• Handling of various types of fluids and calibration materials

Hours of Work: Full-time, with flexibility depending on project requirements and workloads.

Technical Assistant Requirements:

Proficiency with basic computer programmes including MS Office and database systems.

Good data processing skills.

Working knowledge of computer hardware, and peripherals.

Ability to read and interpret technical data.

Driving licence not mandatory but would be beneficial.

Experience in working in a technical environment and using hand tools such as screwdrivers would be ideal.

If you like fixing things, have attention to detail and not concerned about handing and cleaning goods that have been installed in messy environments then this role would suit you.

Due to the technical nature and technical data involved you will need to be happy with working in and maintaining computer systems along with working in an office environment.

Technical Assistant Benefits:

Competitive salary ranging from 23,000 to 25,000.

Full, on the job training for the role will be provided.

20 days holiday plus bank holidays.

Flexible working.

Home / Office working flexibility. (Depending on workloads and tasks required).

All equipment, PPE and tools will be provided.

Meet the Organisation: Who We Are and What We Do

At RS Hydro, we are pioneers in instrumentation, having set global benchmarks since 1997. Our expertise spans water, environmental, and industrial sectors. Our dedication to innovation was recognised with the prestigious Queen's Award. Join us, and be part of a culture that celebrates growth and unity. If you believe you are the perfect candidate for the Technical Assistant role, seize this opportunity to grow and excel in a supportive environment. Apply today and join a team that pushes the boundaries of technology and innovation!

APPLY NOW! careers@rshydro.co.uk